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AmarHoster’s Terms of Service

All editorial contents and graphics on this site are copyrights of AmarHoster, and AmarHoster’s logo is a registered trademark of AmarHoster for trading web service solutions. All customers must abide by the following Terms and Conditions of service, AmarHoster provides web services to subscribers around the world. The following terms of service are designed to provide the highest level of service available.

Description of service

Our web-based Service allows users who register for an account (each an “Account Holder”) to create and update an online web site. Any new features on the Service, including the release of new WordPress Hosting tools and resources, shall be subject to these Terms. To use the Service, You must have access to the Internet, either directly or through devices that access web-based content, and You must pay any fees associated with Internet access. In addition, You must provide all equipment necessary to make such connection to the Internet, including a web-enabled computer.

WHO WE ARE?

This AmarHoster Terms Of Service agreement (hereafter referred to as the “TOS”) lays down the terms and conditions by which AmarHoster’s Services (hereafter referred to as the “Services”) will be provided to you upon registration. You certify that you are at least 18 years of age. The TOS also describes prohibited uses of the Services. This TOS is not exhaustive and AmarHoster reserves the right to modify it from time to time, effective when notification is posted at www.amarhoster.com. No verbal or written agreement/statement by any AmarHoster employee or at AmarHoster’s website will take precedence over the TOS. On registering for and using any Services provided by AmarHoster, you the Customer agree to all the terms and conditions of the TOS, as modified from time to time, in its entirety. If Customer resells/represents the Services he or she is paying for, the Customer will be responsible for his or her Clients. AmarHoster only recognizes the Customer who is paying for the Services and not his or her clients. Violation of the TOS or any such action that AmarHoster deems inappropriate may result in the termination or suspension of the Services for the Customer.

1) NEW ACCOUNTS

We will set up your account after we have received payment and we and/or our payment partner(s) have screened the order(s) in case of fraud. It is your responsibility to provide us with an email address that is not @ the domain(s) you are signing up under. If there is ever an abuse issue or we need to contact you, the primary email address on file will be used for this purpose. It is your responsibility to ensure the email address on file is current or up-to-date at all times.

If you have a domain name registered with AmarHoster, it is your responsibility to ensure that the contact information for your domain account and your actual domain name(s) are correct and up-to-date. AmarHoster is not responsible for a lapsed registration due to outdated contact information being associated with the domain. If you need to verify or change this information, you should log in to your client’s area and change them by yourself. Providing false contact information of any kind may result in the termination of your account.

2) TRANSFERS

Our migration team will make every effort to help you move your site to us. However, transfers are provided as a best effort service by our migration team, and we can not make guarantees regarding the availability, possibility, or time required to complete an account transfer. Each hosting company is configured differently, and some hosting platforms save data in an incompatible or proprietary format, which may make it extremely difficult if not impossible to migrate some or all account data. We will try our best, but in some cases, we may be unable to assist you in a transfer of data from an old host. The free transfer services are available for 3 (three)days from your sign up date.

3) SATISFACTION GUARANTEED

7-Day Guarantee Statement valid only for Web Hosting service. If for any reason you are unhappy with the services you receive from AmarHoster during the first 7 days of service (Only Web Hosting), you may request in writing via email or by our cancellation form (as mentioned below) that your services be discontinued at which time you will receive a full refund*. You must also state a detailed reason as to why you are canceling (as we request any cancellation, no matter the time frame). We are the sole arbiter as to if your reason is valid reason and if all possible steps were taken on your side and on ours to correct the situation causing the interest to cancel. If the client violated the terms and conditions and was suspended a case refund will not be offered also if He/She asked for cancellation and then agreed to continue using services can’t ask a second time for a refund.

Proprietary Rights

The Service, all confidential and proprietary software used in connection with the Service, Materials, and all other materials and services provided by or through WordPress Hosting is owned by AmarHoster or other parties that have permitted the use of their materials, content, or provided services to Us, and are protected by copyright, trademark, trade secret, and other intellectual property laws.

“Materials” means any necessary software, all informational text, software documentation, design of and “look and feel,” layout, photographs, graphics, audio, video, messages, interactive and instant messaging, design and functions, files, documents, images, or other materials, whether publicly posted or privately transmitted, as well as all derivative works thereof.

AmarHoster gives You permission to use the Materials to the extent, and only to the extent, necessary to access and use the Service in accordance with these Terms. This permission does not permit You to store, copy, reproduce, republish, modify, upload, post, translate, scrape, rent, lease, loan, sell, distribute, transfer, transmit, display, decompile, reverse engineer, reverse assemble, decipher or otherwise attempt to discover any programming code or any source code used in or with the Materials, or otherwise distribute in any way the Materials other than as specifically permitted in these Terms. You may not sell, assign, grant a security interest in or otherwise attempt to transfer any right in the Service or Materials, create derivative works based on or in any manner commercially exploit the Service or Materials, in whole or in part, other than as expressly permitted in these Terms. Any use of the Service or Materials for any purpose other than as specifically permitted herein or without Our prior consent or advertisers, as applicable, is expressly prohibited. We reserve all rights not expressly granted in these Terms.

All trademarks, service marks, logos, slogans, and taglines (individually and collectively, “Mark” or “Marks”) are the property of AmarHoster or their respective owners. Except as otherwise specifically provided herein, no permission or right to use any Mark is granted without the express written permission of AmarHoster or the respective third-party Mark owner.

We do not want to receive confidential or proprietary information from You through the Service or by email. Unless otherwise agreed in writing by an authorized AmarHoster representative, any material, information or idea You transmit to Us by any means may be disseminated or used by Us without compensation or liability to You for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products. However, this provision does not apply to Content or to personal information that is subject to Our Privacy Notice.

YOUR OPTIONS

Correcting/Updating Personal Information: If a customer’s information changes, or if a customer no longer desires our services, we will endeavor to provide a way to correct, update or remove that customer’s personal data in our records. In most cases, this can be achieved via our billing system at https://panel.amarhoster.com/ or by emailing us at [email protected].

Opt Out: If a customer’s information changes, or if a customer no longer desires our services, we will endeavor to provide a way to correct, update or remove that customer’s personal data in our records. In most cases, this can be achieved via our email at [email protected].

Public Forums: Please remember that any information you may disclose or post on public areas of our websites or the Internet, becomes public information. You should exercise caution when deciding to disclose personal information in these public areas. To request removal of your personal information from our community forums or testimonials, contact us at ([email protected]). In some cases, we may not be able to remove your personal information, in which case we will let you know why we are unable to do so.

DATA SECURITY

Correcting/Updating Personal Information: If a customer’s information changes, or if a customer no longer desires our services, we will endeavor to provide a way to correct, update or remove that customer’s personal data in our records. In most cases, this can be achieved via our email us at [email protected].

Opt Out: If a customer’s information changes, or if a customer no longer desires our services, we will endeavor to provide a way to correct, update or remove that customer’s personal data in our records. In most cases, this can be achieved via our email us at [email protected].

Public Forums: Please remember that any information you may disclose or post on public areas of our websites or the Internet, becomes public information. You should exercise caution when deciding to disclose personal information in these public areas. To request removal of your personal information from our community forums or testimonials, contact us at ([email protected]). In some cases, we may not be able to remove your personal information, in which case we will let you know why we are unable to do so.
* Domain Registration/renew/transfer or SSL or SiteLock etc. + Processing Fee will apply…

4) PAYMENTS

When you subscribe to our services, you are subscribing to a pre-paid service and all the ITES (domain registration, web hosting, SSL, SiteLock etc.) services.
All due payment invoices can be paid online using Aamarpay, bKash, PayPal, and also through an offline method like Bank Transfer. all online methods payments are subject to an additional payment gateway fee and it’ll be added automatically as you will choose the payment methods in your Clients Area > Invoice.
Renewal notices are sent several times via email from 30 to 1 day before the renewal date. We only accept Aamarpay, bKash, PayPal, Bank Transfer, and Walk-in-Payment at our operation office for payment of services. In the event that your yearly charge is denied and we are unable to contact you, then the aforementioned late fees to enable your account shall apply. Please address any questions regarding payment to AmarHoster sales from our clients’ area.
If a shared/reseller/VPS/Dedicated/Email Server/Spam Filtering/File Hosting etc. account has a past due invoice, we will perform the following actions.
1 Day – No Action Taken
3 Day – Accounts are suspended
5 Day – Late Fee Added
7 Day – Accounts will be terminated

5) CANCELLATIONS

If you wish to cancel your services, you must write to sales or request a Cancellation from your client’s area.

6) OVERAGE CHARGES

Our service plans are designed to accommodate the majority of usage scenarios given the needs of our customers. However, your usage may vary and require additional allocations, specifically in the areas of storage and traffic. We will never charge your card automatically if your account requires more resources. You must keep your email address updated within your cPanel, so that you may receive an email when your account reaches certain limits determined solely by our system, ie. bandwidth exceeded warning at 80% at which time you may contact us to purchase a higher transfer quota for your account. If you do not contact us, the system will suspend your site if your allotments exceed.

7) REFUNDS/ACCOUNT TERMINATION

If for any reason, AmarHoster fails to deliver said services, a prorated refund will be issued. No refunds will be issued if abuse of our stated policies forces AmarHoster to suspend or terminate your services prematurely. In the event, you request account cancellation, once your service has been canceled your account will be suspended from use. It will then be deleted within 7 days. If for any other reason your account becomes suspended and remains suspended it will be deleted after a 7-day period. If a customer has more than one account under his name, AmarHoster reserves the right to suspend all the accounts due to a non-payment of one or more accounts till all the payments are cleared.

*No domain refunds will be made once any domain registration or transfer has been initiated.

*Any VPS or Dedicated Server is completely non-refundable

*No refund will be admissible if your service is canceled/suspended/terminated due to non-compliance with our terms.

*Money deposited in the client’s account is non-refundable, it can be used to purchase any service.

*Cancellation requests from any location other than the client area will not be accepted.

*After submitting the cancellation request, the account cannot be reactivated in any way, you have to purchase a new package.

*After submitting the cancellation request the billing department will open a ticket, then it may take from 1 day to maximum 12 days depending on the gateway. Sending charges/gateway charges/cash out charges will be deducted for any refund.

*If you take a credit balance refund to the Amarhoster account, you will get the refund within 1 minute-1 hour, you must write the credit balance refund on the ticket.

*No refunds are given on Pay Per Use packages and once a user takes a refund, he/she cannot take a refund later.

*Refunds are not applicable in case of abuse

8) CONTENT

All services provided by AmarHoster. are to be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State, or Bangladesh Government’s local law is prohibited. This includes, but is not limited to copyrighted material, the material we judge to be threatening or obscene, material that jeopardizes national security, or material protected by trade secrets or other laws. The subscriber agrees to indemnify and hold harmless AmarHoster, from any claims resulting from the subscriber’s use of AmarHoster’s services which damages the subscriber or any other party.

AmarHoster believes in freedom of speech; however, any content (written, visual, or implied) in the following areas will not be tolerated and is grounds for immediate suspension of service (in most cases customers will be allowed a zip file of their files): racism or prejudice due to color, creed, or belief; profanity or obscene language towards anyone but yourself; any violent/malicious content. We prefer that you self-govern your content and are responsible for what your website provides.

We do not have the resources and time needed to govern our servers constantly which have growing and evolving content. However, if AmarHoster is made aware of any questionable content on a AmarHoster-hosted site, we will address the concerns directly with you and seek an amicable resolution. If anyone contacts us about content they have found on a AmarHoster server/network that copyrights their own material or that they wish to be removed, we require legal documentation to take any further action.
AmarHoster believes in freedom of speech; however, any content (written, visual, or implied) in the following areas will not be tolerated and is grounds for immediate suspension of service (in most cases customers will be allowed a zip file of their files): racism or prejudice due to color, creed, or belief; profanity or obscene language towards anyone but yourself; any violent/malicious content.

We prefer that you self-govern your content and are responsible for what your website provides. We do not have the resources and time needed to govern our servers constantly which have growing and evolving content.

We do not allow Web Proxy Services / Scripts or file hosting services on our shared web hosting server or web hosting plans. No remote uploading/processing scripts usage like the rapid leech, Phpmusicsearch, Rapidshare premium link generator, etc are not allowed on our shared web hosting server. Torrent seeding using torrent flux or similar script may also cause a suspension in our network immediately. You are also not allowed to host an Image/Video Hosting site with us on our shared web hosting server or web hosting plans which takes lots of CPU resources and abuse the server memory, but such materials aren’t limited to our VPS/Dedicated Server plan. Although, we do not allow any kind of video streaming using FFMPEG or any format on the shared web hosting server, though if malicious material is found through a complaint from the abuse department, certain action will be taken in an urgent manner. But no video streaming matters are not limited on our VPS/dedicated server plans.

On shared web hosting service/server user only can host media files (mp3/music, image, video etc.) with the size under 20Mb which must needs to be linked to the HTML/Script files or for the need of the hosted website. But the media files ratio must not be more then 10% of the HTML/Script files. Any larger amount of media hosted on the shared web hosting service/server plan will be considered as abuse and will subject to immediate termination of that account without any notification. But no such restriction is placed for the VPS or Dedicated Server hosting plans.

Examples of prohibited content or links include (but are not limited to):

Topsites
IRC Scripts/Bots
Proxy Scripts/Anonymizers
Pirated Software/Warez
Image Hosting Scripts (similar to Photobucket or Tinypic)
AutoSurf/PTC/PTS/PPC sites
IP Scanners
VPN Services
Bruteforce Programs/Scripts/Applications
Mail Bombers/Spam Scripts
Banner-Ad services (commercial banner ad rotation)
File Dump/Mirror Scripts (similar to rapidshare)
Commercial Audio Streaming (more than one or two streams)
Escrow/Bank Debentures
High-Yield Interest Programs (HYIP) or Related Sites
Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)
Sale of any controlled substance without prior proof of appropriate permit(s)
Prime Banks Programs
Lottery Sites
MUDs/RPGs/PBBGs
Hateful/Racist/Harassment oriented sites
Hacker focused sites/archives/programs
Sites promoting illegal activities
Forums and/or websites that distribute or link to warez/pirated/illegal content
Bank Debentures/Bank Debenture Trading Programs
Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com)
Mailer Pro
VPN Services
Examples of unacceptable material on all VPS/Dedicated/Cloud servers include:

IRCD (irc servers)
IRC Scripts/Bots
Pirated Software/Warez
IP Scanners
Bruteforce Programs/Scripts/Applications
Mail Bombers/spam Scripts
Escrow
VPN Services

High-Yield Interest Programs (HYIP) or Related Sites
Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)
Sale of any controlled substance without prior proof of appropriate permit(s)
Prime Banks Programs
Lottery Sites
Hateful/Racist/Harassment oriented sites
Hacker-focused sites/archives/programs
Sites promoting illegal activities
Forums and/or websites that distribute or link to warez/pirated/illegal content
Bank Debentures/Bank Debenture Trading Programs
Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com)
Mailer Pro
VPN Services

Using any shared web hosting account provided by AmarHoster as a backup/storage (files/database dump/file sharing media etc.) device is not permitted. AmarHoster ’s shared web hosting accounts are not to be used for the purposes of distributing and/or storing an unusual amount of files. A shared web hosting account is for website storage only not for using it as a remote file storage service or for hosting file storage applications (eg. File Cloud, OwnCloud, NextCloud, RapidLeech, etc). If we find any shared web hosting account involved with such activity, we will be considered as abuse of AmarHoster ’s TOS and is subject to immediate suspension/termination of the service. But backup/storage matters are not restricted on the VPS/Dedicated Server plans.

 

Any website whose disk space usage for storing the files exceed 70% of its total usage, either in terms of total size or number of files, will be deemed to be using an unusual amount of files. At that point, if we find that those files are illegal or harmful in any way, you will be notified. If you do not have any negative intentions such as causing harm to our server or to others with the files you keep, then you have nothing to worry about.

 

AmarHoster services, including all related equipment, networks, and network devices are provided only for authorized customer use. AmarHoster systems may be monitored for all lawful purposes, including to ensure that use is authorized, for management of the system, to facilitate protection against unauthorized access, and to verify security procedures, survivability, and operational security. During monitoring, information may be examined, recorded, copied and used for authorized purposes. Use of AmarHoster system(s) constitutes consent to monitoring for these purposes.

 

Any account found connecting to a third-party network or system without authorization from the third party is subject to suspension. Access to networks or systems outside of your direct control must be with expressed written consent from the third party. AmarHoster may, at its discretion, request and require documentation to prove access to a third-party network or system is authorized.

 

We reserve the right to refuse service to anyone. Any material that, in our judgment, is obscene, threatening, illegal, or violates our terms of service in any manner may be removed from our servers (or otherwise disabled), with or without notice.

 

Failure to respond to emails from our abuse department within 48 hours may result in the suspension or termination of your services. All abuse issues must be dealt with via trouble ticket/email and will have a response within 48 hours.

 

If in doubt regarding the acceptability of your site or service, please contact us at abuse[at]AmarHoster [dot]com and we will be happy to assist you.

 

Potential harm to minors is strictly forbidden, including but not limited to child pornography or content perceived to be child pornography: Any site found to host child pornography or linking to child pornography will be suspended immediately without notice.

 

Resellers: we will suspend the site in question and will notify you so you may terminate the account. We will further monitor your activity; more than one infraction of this type may result in the immediate termination of your account.

 

Direct customers: Your services will be terminated with or without notice.

9) ZERO-TOLERANCE SPAM POLICY

AmarHoster has a zero-tolerance policy regarding unsolicited commercial email (UCE) and unsolicited bulk email (UBE) also known as spam mail. The definition of spam: An electronic message is spam mail IF:

(1) the recipients personal identity and context are irrelevant because the message is equally applicable to many other potential recipients; AND(2) the recipient has not verifiably granted deliberate, explicit, and still-revocable permission for it to be sent; AND (3) the transmission and reception of the message appears to the recipient to give a disproportionate benefit to the sender.

You will be cited with UCE/UBE Abuse if you send an email to persons who have not specifically asked to receive the email from you. The sending origin of such email is irrelevant. Upon confirmation of abuse, any AmarHoster customer engaging in this practice will have their service suspended. Not only does spam place a strain on the server that can negatively affect that servers uptime record and performance record, you subject that server to the possibility of being blacklisted.

If your site will be sending mailings out to subscribers, this is a checklist of what you are required to do:

You must not try to hide, forge or misrepresent the sender of the e-mail and sending site of the e-mail.
Bulk mailings must specifically state how the persons e-mail addresses were obtained and must indicate the frequency of the mailing.
Bulk mailings should contain simple and obvious unsubscribe mechanisms. We recommend that this be in the form of a working link to a one-click unsubscribe system; however, a valid address may be used instead.
All subscription based e-mail must have valid, non-electronic, contact information for the sending organization in the text of each e-mail including either a phone number or physical mailing address.
All bulk e-mail must be solicited, meaning that the sender has an existing and provable relationship with the e-mail recipient and the recipient has not requested not to receive future mailings from the sender. Documentation of the relationship between the sender and the recipient must be made available to AOL upon request.
Sending Unsolicited Bulk Email. The sending of any form of Unsolicited Bulk Email through AmarHoster servers is prohibited. Likewise, the sending of UBE from another service provider advertizing a web site, email address or utilizing any resource hosted on AmarHoster servers, is prohibited. AmarHoster accounts or services may not be used to solicit customers from, or collect replies to, messages sent from another Internet Service Provider where those messages violate this Policy or that of the other provider.

Running Unconfirmed Mailing Lists. Subscribing email addresses to any mailing list without the express and verifiable permission of the email address owner is prohibited. All mailing lists run by AmarHoster customers must be Closed-loop. The subscription confirmation message received from each address owner must be kept on file for the duration of the existence of the mailing list. Purchasing lists of email addresses from 3rd parties for mailing to from any AmarHoster-hosted domain, or referencing any AmarHoster account, is prohibited.

Operating an account on behalf of, or in connection with, or reselling any service to, persons or firms listed in the Spamhaus Register of Known Spam Operations (ROKSO) database at www.spamhaus.org.

10) SCRIPT USAGE POLICY

AmarHoster provides our clients with Web Hosting accounts that permit the use of CGI files, PHP scripts, and other executable programs. Because these scripts use much more system resources than standard HTML pages, certain restrictions must be made governing the use of such “active content” systems. We regret that in many cases we are unable to determine what specific script or application is causing the system resource over-run. Under most circumstances, we are able to pin-point it to the offending account on the system. The following rules apply to all “active content” files as listed above:

The script must use low system resources. Scripts that consume a large amount of our RAM or processor will be subject to immediate suspension until the owner can be notified and an alternative solution is reached.
Each user account may not use more than 20% of system resources at any given time. If an account is consistently using 20% or greater system resources, the account holder will be warned and if no action is taken on behalf of the account holder the account may be suspended.
The scripts may not interact with any server configuration or hardware. Accounts running these scripts are subject to immediate account termination without refund.
The script can not be used or referenced from any other site not hosted by AmarHoster.

The script must execute in a timely fashion. Any script that uses the processor for more than a few milliseconds is subject to removal.
Any script that appears to be designed specifically to attack or otherwise maliciously affect the server is completely unacceptable, and if such scripts are found in your account the account will be terminated immediately and your actions will be reported to the proper local, state, and federal authorities and legal action will be taken to prosecute the account holder to the fullest extent of the law by AmarHoster.
Perl-based chat room scripts are strictly prohibited.
Scripts that require high-bandwidth usage, such as non-Perl chat room scripts or banner rotation scripts, will be allowed to run only on our VPS/Dedicated Server accounts.
Scripts must be kept secure. Unnecessary chmoding scripts to 777 is a violation of this policy. Keeping scripts in a publicly viewable directory (one without a index.html file) is also in violation of this policy.
Ensuring security of your website script is totally your responsiblity. AmarHoster won’t take any liability to any kind of loss happens to your account because of the leak or backdoor of your script.

NOTE: If a script will NOT execute with permission other than 777 (rarely the case) you may contact customer care to get approval for the script which will be given under most circumstances.

Any accounts with scripts found in violation of these policies are subject to the future scrutiny of all CGI, Perl, CFM, ASP, and PHP scripts by our System Administrators. If a script is found to be harmful to the system, it will be killed immediately and the account locked down until the account owners have been contacted. Malicious scripts are subject to immediate account termination without refund of any pre-paid monies

Violations of the Terms of Service will waive the refund policy.

11) RESOURCE USAGE POLICY

11. a) Server Resource Abuse Policy (SRAP):

Any website on our shared servers that uses a high amount of server resources (CPU, memory usage, and network resources) will be given the option to pay for a dedicated server. The abuse and misuse of system resources is a serious problem, and AmarHoster does not tolerate it. Accounts on a shared server must be shared with other users, so we must limit how much of the CPU and memory can be used by anyone’s account.

In all fairness, we cannot allow one or two clients to use all of the system resources on a shared machine and have all other clients suffer because of it. Excessive CPU & memory usage by one or more clients causes extreme slowness in all areas: MySQL, Email, HTTP, and more. If the CPU & memory usage by a few clients gets out of hand, all sites hosted on the machine will return errors and not be accessible in any way.

AVERAGE SERVER RESOURCE LIMITS

Memory usage may not exceed 10% per account/file/application
CPU usage differs in the different shared hosting plans, which are found on their plan details page.
Apache connections may not exceed 30 connections
15 MySQL maximum user connections allowed
250 emails per hour, per domain
Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
Run any type of web spider or indexer (including Google Cash / AdSpy) on shared servers.
Run any software that interfaces with an IRC (Internet Relay Chat) network.
Run any bit torrent application, tracker, or client. You may link to legal torrents off-site but may not host or store them on our shared servers.
Participate in any file-sharing/peer-to-peer activities
Run any gaming servers such as counter-strike, half-life, battlefield1942, etc
Run cron entries with intervals of less than 15 minutes.
When using PHP include functions for including a local file, including the local file rather than the URL. Instead of include(“http://yourdomain.com/include.php”) use include(“include.php”)

11. b) Illegal Usage :

AmarHoster servers may be used for lawful purposes only. Transmission, storage, or distribution of any information, data, or material in violation of any applicable law or regulation is prohibited. This includes, but is not limited to copyrighted material, trademark, trade secret, or other intellectual property rights used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws. Examples of non-acceptable content or links: Pirated software, Hackers’ programs or archives, Warez sites, MP3, and IRC bots. Any type of forum/discussion board discussing where to obtain such files or one that distributes the files is also prohibited. The subscriber to AmarHoster service agrees to indemnify and hold harmless AmarHoster from any claims resulting from the use of the service that damages the subscriber or any other party. AmarHoster will be the sole arbiter as to what constitutes a violation of this provision.

11. c)Illegal Content:

AmarHoster does not allow background Daemons such as IRC bots; eggdrop; BitchX; XiRCON; and any other program that interferes with normal server operation. No warez is allowed. Web proxies are not tolerated. This includes NPH-Proxy and web proxy. If your site is found to hold any proxy files, your account will be suspended and the account holder will be issued a fee of $50 USD. When using an account with shell, you are not allowed to run ANY servers or services on the AmarHoster network. Servers are defined as perlbots, proxies, BitchX, psyBnc, root exploits, DDoS scripts, Shoutcast servers, etc. Running any of these will face an immediate suspension, and users will be subject to a fine no less than $50.00 USD, and no more than $100.00 USD. AmarHoster reserves the right to terminate an account for these activities also.

11.d) Software Distribution:

AmarHoster web hosting accounts are not to be used for the purposes of distributing software and multimedia products. If you wish to distribute software and/or multimedia files, please contact our sales for special arrangements.

11. e) Chat Rooms:

AmarHoster does not provide nor allow chat rooms on a shared hosting environment. You may elect a dedicated server to run a chat room efficiently.

11. f) IRC:

AmarHoster does not allow IRC or IRC bots to be operated on our shared or reseller servers. They are allowed on dedicated servers provided that no negative effects occur to our network.

11. g) Liabilities:

AmarHoster, makes no endorsement, claims, or promises regarding the services offered by our customers and will not be held liable for any disputes or claims against said customers. In no event shall AmarHoster be liable for any direct, indirect, incidental, consequential, special, and exemplary damages, or any damages whatsoever, arising from the use or performance of this website or from any information, services, or products provided through your website. We are not responsible for any content on any server in our network and will not take any action against any questionable material or action until the website in question is brought to our attention by emailing us.

12) IP ADDRESS OWNERSHIP

AmarHoster shall maintain and control ownership of all IP numbers and addresses that may be assigned to you by AmarHoster. AmarHoster reserves the right to change or remove any and all such IP numbers and addresses.

13) SECURITY

Users are prohibited from violating or attempting to violate the security of the AmarHoster Network. Violations of system or network security may result in civil or criminal liability. AmarHoster will investigate occurrences, which may involve cooperation with law enforcement authorities in prosecuting Users who are involved in such violations. These violations include, without limitation:

    • 1) Accessing data not intended for such user or logging into a server or account, which such user is not authorized to access,

 

    • 2) Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization,

 

    • 3) Attempting to interfere with service to any user, host or network, including, without limitation, via means of overloading, ping flooding, mail bombing,

 

    • 4) Forging any TCP/IP packet header or any part of the header information in any e-mail or forum posting,

 

    • 5) Taking any action in order to obtain services to which such User is not entitled,

 

    • 6) Attempting to couple many hosting packages together to take advantage of massive space or bandwidth allocations

Each hosting package purchased is unique to a domain name and use – you are not allowed to purchase multiple plans to obtain combined bandwidth & space. AmarHoster will stop such transactions and label them as deceptive. We have an upgrade path for all services and we can often times work out special deals for users if they ask us for assistance.

Violations of system or network security are prohibited and may result in criminal and civil liability. Examples include, but are not limited to the following: Unauthorized access, use, probe, or scan of a systems security or authentication measures, data, or traffic. Interference with service to any user, host, or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system, and broadcast attacks. Forging any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.

14) SERVER ABUSE

Any attempts to undermine or cause harm to AmarHoster Web server or subscriber of AmarHoster Web is strictly prohibited including, but not limited to:

Logging into a server or account that you are not authorized to access
Accessing data or taking any action to obtain services not intended for you or your use
Attempting to probe, scan or test the vulnerability of any system, subsystem or network
Tampering, hacking, modifying, or otherwise corrupting or breaching security or authentication measures without proper authorization
Transmitting material that contains viruses, Trojan horses, worms, time bombs, cancelbots or other computer programming routines or engines with the intent or effect of damaging, destroying, disrupting or otherwise impairing a computer’s functionality or the operation of the System
Interfering with, intercepting or expropriating any system, data or information
Interfering with service to any user, host or network including, without limitation, by means of overloading, “flooding,” “mailbombing,” or “crashing” any computer system
You will be held responsible for all actions performed by your account whether it be done by you or by others.
All sub-networks of AmarHoster. and all dedicated servers must adhere to the above policies.

15) BANDWIDTH AND TRAFFIC MEASUREMENT AND OVERAGE FEES POLICY

As of January 11, 2020, all monthly traffic listings for Startup, Enterprise, Corporate, VPS, Dedicated Servers or any other hosting plans consist of the sum of incoming and outgoing traffic allowance. Incoming and outgoing traffic allowances are calculated on a 50/50 split of incoming to outgoing traffic based on the total allocated traffic, therefore the incoming and outgoing traffic allowances are each half of the total listed traffic. Any traffic usage exceeding either the incoming or outgoing traffic total will be billed at the rate describe at your plan while you purchased per MB/GB over.

AmarHoster’s traffic usage policy is simple! You are allotted a portion of traffic per month to do with as you please. For shared hosting plans, if the amount of data transfer exceeds the user’s plan subscription, the account will be suspended but the user may receive warnings through an email, and you may be contacted by AmarHoster/AmarHoster staff for overuse and you may be given positive options.

For any shared bandwidth port (that offered mostly with VPS/Dedicated Server/FTP server plan) AmarHoster will not provide any minimum bandwidth guaranty (either it’s international/IX) but user can have any amount of dedicated bandwidth port and for on dedicated bandwidth port upstream service provider will Provide 75% bandwidth guaranty up to upstream service provider’s Singapore/UK server/pop in case of International and 100% up to IX service provider’s port. The dedicated bandwidth port comes as an addon, for pricing offer for dedicated bandwidth port contact AmarHoster’s sales team.

16) SCHEDULED MAINTENANCE AND DOWNTIME

AmarHoster Web server will use its commercially reasonable efforts to provide services 24 hours a day, seven days a week. Subscriber acknowledges that from time to time the services may be inaccessible or inoperable for various reasons, including periodic maintenance procedures or upgrades (“Scheduled Downtime”); or service malfunctions, and causes beyond AmarHoster Web’s control or which are not reasonably foreseeable by AmarHoster Web, including the interruption or failure of telecommunications or digital transmission links, hostile network attacks, or network congestion or other failures. AmarHoster Web will provide at least 48 hours advance notice to the subscriber for Scheduled Downtimes and will use commercially reasonable efforts to minimize any other disruption, inaccessibility and/or inoperability of its web servers. AmarHoster Web has no responsibility for downtime resulting from a user’s actions. Also, the 99.99% network uptime guarantee does not apply for shared accounts.

17) RESPONSIBILITY (RESELLER/CLIENT)

The client is responsible for all activity originating from the account unless proven to be a victim of outside hacking or address forgery. The client is responsible for securing their username/password. The client assumes responsibility for all material on their site that may be put on by a third party (such as the usage of Free For All links pages). Use of AmarHoster’s service requires a certain level of knowledge in the use of Internet languages, protocols, and software. This level of knowledge varies depending on the anticipated use and desired content of the web space by the client. The following examples are offered: Web Publishing: requires knowledge of HTML, properly locating and linking documents, FTPing Web contents, Graphics, text, sound, image mapping, etc. FrontPage web publishing: knowledge of the FrontPage tools as well as Telnet and FTP understanding and capability. CGI-Scripts: requires a knowledge of the UNIX environment, TAR & GUNZIP commands, Perl, CShell scripts, permissions, etc. Mail: a use of mail clients to receive and send mail, etc. The client agrees that he or she has the necessary knowledge to create and maintain their web space. The client agrees that it is not the responsibility of AmarHoster to provide this knowledge or support outside matters specific to AmarHoster servers.

18) BACKUPS

AmarHoster takes extreme steps to maintain system integrity. However, AmarHoster shall not be held responsible for the loss of data due to any cause. To ensure the highest level of data protection, AmarHoster recommends that ALL information/data be backed up on their user’s computer from time to time as per their need. As with any data that you hold a high importance to, it should be in more than one location at all times.

Only AmarHoster’s shared web hosting server user is having automated complementary (no data consistency or guarantee is included) remote data backup (any account having more than 50 GB of data is not covered under the complementary remote data backup features) option available with no extra charge which is primarily designed for restoring the data from the last best backup if the shared web hosting server ever faces any hardware/service etc. failure, not for customer/users error.

Noted: VPS/VDS/Dedicated server user doesn’t have any data backup option included by default. Nor even any backup of the VPS/VDS/Dedicated server customer’s data is stored on AmarHoster’s side for any disaster recovery purpose. So, it’s always the customer’s responsibility to create their backup strategy.

But backup solutions can be provided/provisioned via the 3rd party vendor with additional pricing according to the 3rd party vendor’s terms/solutions.

19) ACTIONS

The failure by a customer to meet or follow any of the above policies/terms is grounds for account deactivation. AmarHoster will be the sole arbiter as to what constitutes a violation of the AUP. AmarHoster reserves the right to remove any account without prior notice.

When AmarHoster becomes aware of an alleged violation of its AUP, AmarHoster will initiate an investigation. During the investigation, AmarHoster may restrict a customers access in order to prevent further potentially unauthorized activity. Depending on the severity of the violation, AmarHoster may, at its sole discretion, restrict, suspend, or terminate a customers web hosting account and/or pursue other civil remedies. If such violation is a criminal offense, AmarHoster will notify the appropriate law enforcement authorities of such violation.

AmarHoster does not issue credits for outages incurred through service disablement resulting from AUP violations.

AmarHoster customers agree to indemnify and hold harmless AmarHoster from any claims resulting from the use of our services that damages them or any other party. The AmarHoster service is provided on an as is, as available basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose or non-infringement. AmarHoster expressly disclaims any representation or warranty that the AmarHoster service will be error-free, secure or uninterrupted. No oral advice or written information given by AmarHoster, its employees, licensors or the like, will create a warranty; nor may you rely on any such information or advice. AmarHoster and its partners and suppliers will not be liable for any cost or damage arising either directly or indirectly from any transaction or use of the service.

20) MODIFICATION

AmarHoster reserves the right to add, delete, or modify any provision of this policy at any time without notice.

21) REFUSAL OF SERVICE

We reserve the right to refuse, cancel, or suspend service at our sole discretion. An example of the refusal of service is if an account continues to abuse our policies after warnings. Refusal, cancellation or suspension of services especially holds true to issues with spam or any script abuse. Another example of the refusal of service is if a customer becomes very unreasonable, unprofessional, extremely difficult to work with or threatening. Said customers account will be suspended and we will recommend to the customer to find a new host. A backup of the account(s) will be provided.

There are special exceptions to these rules to be determined at the time we discover abuse. There are different combinations of usage that can create problems and other special cases. At any given time a server is unstable and an account is found to be the cause, we reserve the right to suspend the account to keep the server online and operating normally. If the usage is an increasing trend, we recommend the user invest in a dedicated server so the website can grow at a normal rate without restriction.

 

22) Affiliate

marketer will not receive any commission if he purchases the service using an affiliate link through an account with his own device.

General

Terms Of Service are subject to change without any prior notification.
These Terms of Service are a legally binding contract between the subscriber and AmarHoster.
By opening an account, the subscriber agrees to the above-stated terms.
Anything not listed in the Terms of Service is open to interpretation and change by AmarHoster. Administrators without prior notice.
All prices, with the exception of the 7-day money back guarantee, are nonrefundable and non-negotiable.
Any violation of these Terms of Service will result in termination of the account. AmarHoster. Maintains the right to terminate accounts without prior notification.
We reserve the right to remove any account with 7 days prior notice.

Not sure where to Start?

Speak with one of our hosting experts, who will assess your requirements and make a hosting proposal to suit your unique company needs and realities.

AmarHoster

Complete Online Solutions and Infrastructure Service Provider. Having owned Tier III standard data center in Bangladesh, colocation data center in the USA and Europe!

Change to the TOS: AmarHoster reserves the right to revise its policies at any time without notice.